Google Product Extensions – Not Just For The “PlusBox” Anymore!

December 3rd, 2009 by Lydia No comments »

As of November 24, 2009, Google gave us “Product Extensions” as a way to highlight our AdWords ads with images of our products. Several of our clients have asked about this feature, so we’ve decided to show you some examples of Google’s Product Extensions feature in action. The different screen shots below show varied industries, through search terms, and how these product images can really highlight and draw the eye to a product in search, paid or organic:

Google Adwords Product Extensions - bean bag chairs

There are different ways in which you can control your images and information and the ways Google does as well. Google makes visual changes to it’s search results pages all the time.

Google Adwords Product Extensions - personalized pens

And the comparison shopping feature for very competitive industries like “ink jet cartridges” below:

Google Adwords Product Extensions - ink jet cartridges

Below’s screen shot image shows the “plusbox” feature expanded under the ad. Not quite sure I like that advertisers selection of images, or lack thereof, to display for this particular query, but…you gotta start somewhere.

Google Adwords Product Extensions - dog beds

If you aren’t sure about how it works know that you’ll need both your AdWords account and a Merchant account to help you out with product extensions enabled campaigns. Here’s some info from Google:

http://adwords.blogspot.com/2009/11/product-extensions-available-to-all-us.html

And, you can always ask us for more info, you know where to find us – we are Search Visible! We’ll help you get it set up!

Twitter – A Passing Fad or Future Tool for Business

October 12th, 2009 by Lydia 2 comments »

Twitter - Fad or FutureIt’s funny that so many really think that Twitter only started this year. It was actually founded back in 2006 and most professional internet marketers, search enthusiasts and regular bloggers were playing with it from the start.

Business associates and clients know that I have suggested using Twitter for business starting back in 2007 (I like to play and test things before I recommend it to anyone). And, I still get the question “Is Twitter just a Fad?”

My best answer to that is emphatically “NO”! If we take the hypothetical and suggest that Twitter is, in fact, going to go away, I am willing to bet you big money (cash only, please) that there will be something almost exactly like it that would take its place. Think about it…Twitter is currently one of the best forms of online real-time information available right now. We have all seen the impact of this online form of information, good, bad or ugly and, I believe, we will continue to look for it in some form or another, through means of Twitter or other. If Twitter were to suddenly go away, something else would follow suit immediately and without question.

What that means to the online industry is that we all need to know how this sort of information works, how we can make it better, how we can control it, and, basically, how we continue to use it. This real-time form of communication, made celebrity-status by Twitter, is a fundamental way in which we now communicate online.

Twitter, Twitter applications, the Twitter brand … who knows what will happen with this independent company, maybe Google or Microsoft will be looking to talk to them (http://www.dbtechno.com/internet/2009/10/08/twitter-in-talks-with-microsoft-and-google/), hmmm?! – But, the way we have learned to interact online in this quick, easy, real-time fashion will never go away. It may change slightly and hopefully it will only get better. My job as an Internet Marketing professional will only be enhanced by this. Allowing me yet another avenue to help businesses and clients learn to communicate online in effective, engaging and appropriate ways. It gives me, and everyone online, additional ways to rank, market products or services, branding options… and make money that pays my bills!

We have gotten used to getting our information “now”, updated regularly and always current. I don’t see the Twitter bird flying off anytime soon – colors or names may change but the function will not. We should look to continually learn more about real-time functions and tools AND keep on the understanding that this type of real-time information is as an added benefit to business, not just a passing fad!

Twitter and Realtime Search

Here’s a great video of stats and other info pertaining to various social channels (it supports my thoughts [wink]) from Socialnomics.net on the Social Media Revolution:



So, bottom line…go get started, get used to using and incorporating some of the real-time tools we now have access to. Twitter, for now, is a really cool one to check out.

No More Meta Keywords Tag, No More Meta Description Tag … NOT!

September 21st, 2009 by Lydia 1 comment »

Ok, so the news came out today over at Google about the fact that the Meta Keywords tag is not used for web rankings. Is that news? Not to those who have played a part in good SEO. Google hasn’t really used the Meta Keywords tag for rankings for years now. Does this mean we should no longer worry about that tag and can even remove it from all our web pages? Absolutely NOT!

Check the video report from Matt Cutts on this topic:

You can find the write-up at Google’s Webmaster Central: http://googlewebmastercentral.blogspot.com/2009/09/google-does-not-use-keywords-meta-tag.html

For years, my answer to the use of the Meta Keywords tag has always been:
“The keywords tag won’t help with your Google rankings but it will help you with your web page information. It’s a great tag to use to help remind you of your focus and the keywords you want to be sure to include on a particular page.”

Stop using it? Why?!! It doesn’t hurt anything but it may actually help YOU. That’s the main take away for the Google report. And…there is still question on it’s effectiveness in the other search engines such as Yahoo, MSN, Bing, so…!

I also strongly recommend that if you use the Meta Keywords tag that you use it appropriately. Here are the basic guidelines for the Meta Keywords tag that we’ve used for years and will continue to suggest to our clients.

Meta Keywords tag:

1. Length of content (36 + or – 12, repeat any word only 4 times).
2. Select keywords that are targeted for that specific page.
3. Put keywords in order from largest phrase to smallest, example: 3 word phrases, 2 word phrases, 1 words etc.
4. Again, if branding is important include the brand or website name as the last keyword.

All of the above items will remind you to not go crazy selecting keywords for a page, keep them focused, and be able to see how they may or may not fit together. The last one, on using your brand or website is also a reminder to not always say “We…” or something other than possibly your actual business name! – Again, all good reminders!!

Then, on top of this “news” on the Meta Keywords tag was a little blurb thrown in on the Meta Description tag. It was stated, “Even though we sometimes use the description meta tag for the snippets we show, we still don’t use the description meta tag in our ranking.”

Ok, there’s some dispute on the Meta Description tag’s ranking effects but that’s mainly because we actually see the Meta Description as part of a search snippet. Again, I say, use it! But, use it appropriately and effectively. You know why? Because whether or not it affects rankings, it is can be seen in the SERPs. Someone searching will see these words if Google picks them up because they were used and setup appropriately by you. The Meta Description tag allows an awesome avenue to add additional info to help clarify why a page exists, how it relates to the search term used to find it and gives a great place for a call-to-action element. So…we say, USE IT!

Here are the basic guidelines for the Meta Description tag that we’ve used for years and will continue to suggest to our clients too:

Meta Description tag:

1. Length of content (18 + or – 6, repeat any word only twice).
2. Incorporate keywords from the Title tag, plus a few more.
3. Write the description using statements and keywords from the Title and Meta Keywords tag.
4. Make the description a statement about that web page and what the company does related to that page.
5. Use proper grammar as much as possible.
6. Consider incorporating some sort of call-to-action wording.

Use both of these tags, and others too. We’ve known for a long time that there are tons (Google says they have over 200 ranking factors) of things affecting Google’s main core research of website pages and determination for rankings. And, it still remains that if you know your business, write about your business and represent it as it should be that you’ll probably be ok. Don’t stop doing something just because Google says they don’t read or use it – there’s no penalty or issue for using something Google doesn’t. Just don’t use or do things they specifically say you should not. All they said here today was that they don’t read the Meta Keywords tag for ranking considerations and they want people to stop thinking about suing people over stupid things just because they don’t get it!. You get it, right?! And if you aren’t so sure, then, go get yourself a smart SEO! Then there’s nothing to worry about and…. you’ll be golden!

Social Media – The Art of Socializing Online as Relates to Offline

August 2nd, 2009 by Lydia 1 comment »

Ok, I am going to go out on a limb today. Normally, I really try to keep things clean and professional. You’ll see that I rarely infuse personal stuff and much less inappropriate stuff on my Twitter or Facebook accounts. But, today, to prove a point, I think my example might push into a slightly more personal or inappropriate space in hopes that the information given will help better understand online social media as it relates to offline socializing, giving two case study scenarios.

I have been asked lately a lot about how certain things around online social media can work and relate to one’s website. For today’s discussion, the online social media channels I will relate to are Twitter, Facebook and a website’s blog. All of these three are really best used as a “voice” in the online world.

How, you ask?? Well that’s the question of the day. So, with that, my examples, both a Best Case Scenario and a Worst Case Scenario, will take on analogous ones by using an offline, real-world example to best describe how to formulate these online social media elements to be effective (or not) and to help your website (or not).

Best Case Scenario:

1) Say, you are a guy, healthy, happy and good-looking! You go to a bar one evening to check things out. You’re feeling a little lonely. There’s a cute girl at the bar who looks healthy and happy too with an empty stool beside her.
= Get Online – sign into your accounts.

2) You gotta think of something cool, interesting and attention grabbing to say. = Twitter

3) If you are lucky, she noticed and at least looks at you, maybe even responds because your initial opening line allowed for all of that! – Your words required attention, were cute or interesting enough to give them attention, and hopefully got the engagement you wanted back – look and/or response from the girl. – So now, you can go a step further and either elaborate on that opening line to require further engagement, meaning conversation.
= Facebook and/or Twitter again.

4) Ahh, she’s now spoken to you. You’ve managed to sit yourself down on that empty stool and she’s actually turned toward and facing you. She obviously is ok with your presence. Your next step, start a proper and slightly more engaging and effective conversation. You can tell her a story, show her a picture, describe something that you think she might like, whether it makes her laugh, cry or just gives her a topic she can further discuss with you then all is good.
= Blog

5) With all that is established, this makes it much easier for your end goal (this is where I am hoping that no one under age or easily offended is reading right now) which is to take her home for the evening. (that was gentle, not too offensive, right? – and you get my drift too, right?)
= get them to your Website

Worst Case Scenario:

note: these are the steps I see way too often being used online – and if you do these offline, I am really sorry for you!

1) Same scenario here – You are a guy, health, happy and good-looking! You go to a bar one evening to check things out. You’re feeling a little lonely. There’s a cute girl at the bar who looks healthy and happy too with an empty stool beside her.
= Get Online – sign into your accounts.

2) You don’t think ahead about what you are going to say, you just walk up to her and say something, anything, whatever popped into your mind.
= noise on Twitter

3) She doesn’t notice you or even look at you because you didn’t say anything that required attention, was cute or of interest. So now, you go a step further and say whatever else comes to mind without much thought as to why you are there or what your goal might be.
= more noise and wasted space on Facebook and/or Twitter

4) Oh boy, she’s still not spoken to you. She has either decided to get up and leave or completely turns away from you. However, if you are really lucky because you happened to say something witty or intelligent then maybe she is paying you a little attention. Let’s hope! So, now your next step is to try to start up a conversation by telling her a story or showing her a picture.
= Blog

5) But this is your next mistake, your conversation (blog) is infused with nothing more than “let’s go home together”, “I want to sleep with you”, in case you didn’t get it the first time “I want to get physical with you”. This is the blog that is infused with nothing but sales talk or a pitch for your services, over and over again.

You still didn’t manage to say anything worth hearing – or reading in the case of a blog. Why would she now want to go home with you, really?! Well, some might. I know I sure wouldn’t! And any time I saw you again, I’d avoid you at all costs.
= Never going to your Website again.

Got it?! Does that make some sense. Set things up socially, online or offline so that you can intelligently, with some fore-thought, participate and actively engage those around you. If you do that, then they will take the next step, and one way or another, if you really set things up correctly can intertwine things to have the end result of getting them home with you, to your Website and do what you want them to do there, like buy your products or services, call you, sign-up for email, whatever.

Learning how to have a positive Presence, be intelligently Engaging and have a decent Call-to-Action will get you far online – and offline too!

Online Search & Social Media Blitz

June 24th, 2009 by Lydia No comments »

Just recently hired as an SEO & Internet Marketing Consultant by Kids Crooked House, I was told that they had worked with a group involved with a TV show and their products would soon show at some point on TV. Ok, I said, and gave them some thoughts on what might occur when this happens as I had worked with another group who was mentioned on Martha Stewart and Oprah last year. No big deal!

We thought we had it all planned out. I thought I had it all planned out! We fixed up and edited some items on the website for pages, keywords, calls-to-action and shopping issues. The IT team set the website up across 10 servers. Added one last post to the blog and let everyone know that no new updates or changes would be allowed during this time – hey, it was only going to be one day and a quick showing – or, so we thought – we didn’t think about the repeat showings occurring right now! I discussed reputation management when the first sign of references were made public online and we decided to make sure we would have someone monitoring blogs, news, Twitter and Facebook. But, then it hit… 6pm PST, 9pm EST Monday night, it’s the first show and the site crashes!

I jump on Twitter – letting Facebook take those updates as well, and start doing something I’ve only ever had to teach clients to do – never actually “doing it” myself. Yikes, here I am suddenly the only online access and voice for this company. No more teaching or suggestions now, doing it was the action to take!

I am normally just fine being a 3rd party – suggesting to clients to do certain things, correcting their mistakes and giving them advice on how to do work better with their online endeavors – and rarely having to get my own hands dirty! This was new to me, having to represent a company and making sure any and all positive or negative issues were carefully and diplomatically dealt with. We also were under strict non-disclosure and the owners hadn’t told me if I could even use the TV show’s name (I think I can now, it was Jon & Kate Plus 8 – but, shhh just in case). There were so many things that I just didn’t know about properly, so, had to wing-it in some cases (shhh to that one too). Their phones began ringing off the hook and there was no way for me to get in touch to find out what I needed.

Oh boy! And wow! Social media can be quite the sneak attack!

I have a spreadsheet a mile long of websites and blogs referencing us and commenting on us. I have TwitterBeeps and Bit.ly helping me along with Google Trends, Alerts and Analytics. I am in fear of leaving my computer in case something comes up or is said that I miss. We were at the top of Yahoo searches and Google trends today [turns out for Monday and Tuesday both]. I noticed others trying to jump on our keyword bandwagon so jumped on a few extra updates & fixes to the site. Thank goodness for dual screens – now I want triple screens! [Can you do that?]

The design and IT team at Dirigo Design & Development [awesome] team worked endlessly last night to bring the site back up – which they did so that we could all finally find a bed somewhere and sleep for a bit. I haven’t dared try to call the sales team to see what actually happened on their end. I did, however, get an nice call from Glen, the owner, whose phone was blitzed too during this time to say that he is just barely back to breathing, and… to tell me that Thursday we are possibly going to be shown on another TV channel. Oh boy – here we go again! I think after this, I will change my title from Internet Marketing Analyst to Social Media Expert! Maybe I’ll ask for a raise too! :)

SEO behind the Blog … or is the Blog behind SEO?

June 2nd, 2009 by Lydia No comments »

SEO and Blogging - best formulaAs an Internet Marketing Specialist, some of the things I work with are blogs and blog posts. I get clients to start blogs, suggest topics for blogs and work with the bloggers and/or writers. I am by no means a writer, I love my life as a techy geek, but I have [cough, cough] been known to write for blogs too – but, you won’t find me because I use an alias! I don’t want to take on that responsibility!!

For the most part, bloggers are writers and not normally (emphasis on “normally”) technically inclined. They are not always aware of how search and the search engines work, they just know that it does work. I am technical – a geek…whatever! I know a lot about what makes the search engines tick. I work in the online space every day and for a variety of clients and help with their websites for better rankings, better traffic, and better sales. That gives me an edge when working with content writers, bloggers and other marketing staff.

So, you ask, if you are a technical person and you can actually write, do you write for the blog or do you write for SEO? Is SEO behind the blog or is the blog behind SEO?

Good question, I say! And, the answer is yes to both and yes to all of it. The best content, for a blog or anything else, is content that says something interesting, is easily understood, makes sense, is creative, uses its words well and brings value to the website.

With all my years in internet marketing, the best information for online use is initially written with a topic in mind. That topic generally comes from keyword research done with SEO in mind. Keyword research you say? Yes, I say! Because if no one is asking for the information then how will they know to go looking for it! And, I say, keyword research is done in many ways, not just with the use of a keyword research tool like Google adwords keyword tool or others, things like news, other blogs, or online trends can play a huge part in picking a topic to write about.

The next best step is to have a creative and talented writer available to do what they do best, and that is write, write about the chosen topic, and… to write what comes naturally for them. About the only thing that should be discussed with the writer at this point is any voice, tone or business requirement that might be necessary to know about along with that main topic.

If the writer understands the strengths of a good internet marketer then they will gladly turn over their work for review and editing by them. This is the time when the SEO elements can be put into place, knowing that there is a science behind the semantics – and that’s not just good English and grammar!

Content Keywords:
SEO items for a blog include things like the use of more than one keyword or keyword phrase if it is appropriate. The keywords used should reflect on the actual topic. Keyword density and distribution can play a part here too. Proportionately, the main keyword phrase should occur more than any other word or word phrase in the post. But, the use of all keywords used should flow nicely and be distributed in the post so they make sense.

Linking:
Linking should be looked at in a strategic fashion for SEO and with good anchor text for those links in place. A good SEO will know how and when to include a link in a blog post and when to have internal and/or external links and how the words used to anchor those links should be incorporated. It really is not just about having a link because you think it might be useful or resourceful. Links, internal and external along with the anchor text used can say a lot to the search engine spiders about what is important for the post and the pages the links reference. Certainly, if a link helps the reader, by all means give it to them. But, don’t be surprised if the SEO changes when and where you decide to put that link.

Meta Data
It is at this point that Meta Data for the blog post should also be created by the SEO. It should work hand in hand with the blog header and its content. If for some reason your blog doesn’t give you control over your meta data try to find a way so that you can have that. Meta Data, especially the Title and Meta Description can be another effective and useful part of a blog post if strategically written.

URL – Permalink – Slug
The URL, permalink or slug that some blogs call a page name is an important part of your blog too. Incorporating SEO knowledge in the URL can be very useful in all kinds of ways for your post and for others who might reference it. Some basic standards for a good URL is to have a keyword or keyword-phrase in the name and to keep it as short as possible. No need for dashes between words unless the words can’t be parsed properly or can be parsed incorrectly. My favorite example is this word “mens-exchange”. Take out the dash and put the words together and read it again! Yup…nope, not necessarily what you might want.

Now, it is ready to go live! Wahoo! But, one more thing you might want to make sure about and that is to add it to your XML sitemap file. This makes it easier to alert the spiders to the new post for possibly quicker indexing.

Ok, so if you didn’t quite get it, the best blog has both writers (or bloggers) and SEOs in place, with SEO coming before, during and after to make it the best, most effective blog post your site can have! Don’t forget that you are writing for your readers but if the readers can’t find you then you need the search engines to help! So, let’s get the team together and start writing!

5 NO’s of SEO

May 28th, 2009 by Lydia No comments »

The worst part of my job as an Internet Marketing and SEO Consultant is that I am always having to tell my clients “no”. It always feels like I am the one delivering nothing but bad news. I am the one who finds all the problems with your online activity, whether internal or external to the site and its pages, server problems, content issues, social media guffaws, link building craziness, etc, etc. The good news, however, is that I get to help you fix all those problems, issues, guffaws and craziness! Then everyone is happy!

Anyway, here are a few of the “NOs” of SEO that I dealt with this last week with clients:

No! When it was suggested that it was a good idea to add a blog to your site, it did NOT mean that you could copy content from another site!

A blog is most useful if it set up to enhance the current information of your website. It needs to be unique and well written in the same vain that a static website page would be BUT it has the advantage of a more personal touch, time sensitive info can go here too, and/or things that might change later. Blog comes for the words “web log” and is a log of things going on presently. If the information is valid forever, then you might consider a static webpage to add to the site overall. Go back to your old blogs and see if they are still valid and move them to a static page too if you’d like – but be careful how you make the move and consider a 301 redirect if the information goes to a new page.

No! When it was suggested to set up a Twitter account for your business, it did NOT mean say whatever you want, personal, political, or opinionated.

For business, a Twitter account is best for notification and newly updated information about the business. Alerts to sales, specials or new blog post and pages can be done here. This is also a great area for customer control. People can get to you easily in Twitter. You can correct any misconceptions, problems or issues here. You can strike up conversations with like minded or complimentary businesses here too. Don’t forget to “listen” here to see what others are doing and saying. You can learn a lot from other Twitter voices! There are lots of things to do on Twitter without getting personal, political, or opinionated.

No! When it was suggested to set up a custom 404 error page, it did not mean that it should render as a server response of a 200 code.

There are several types of situations that can cause you (and your site) grief if not set up correctly – we could write pages on ways to set this up incorrectly. The main thing is to make sure that if you do generate a pretty custom page to use when a page-not-found occurs is to have these two things working:

1) Make sure a server response error of a 404 is generated to the spiders if they find a bad link and…

2) As an extra safety precaution, add a Meta Robots tag to the custom error page:
meta content=”noindex”

No! When it was suggested that it was a good idea to have a separate area for test pages to be viewed online, it did not mean that these pages should be shared with the search engine spiders and made index-able too.

If you set up a test area, whether using a sub-domain or separate test directory area of the site or even a totally separated URL, using an IP address or domain name then you really must disallow these areas to be indexed by the spiders until they are ready to go truly live. Having test pages accessible can cause you and your site grief here too depending on the reasons for testing pages – so be careful and protect your self until all is ready.

There are a couple of ways to keep entire websites and individual pages from being crawled and placed in the search engine indexes:

1) At the top level of your website, you can, and should, have a robots.txt file. This is a Disallow file where you can easily disallow every page of a site from being indexed or individual directories and pages. You can get specifics on how to set up a robots.txt file and how to use it at this site: www.robotstxt.org

Note: This file allows for other functionality too – again, maybe another post!

2) At the individual page level, you can add the following Meta Tag in the head area of your pages:
meta content=”noindex”

Note: This tag also has additional functionality, email me for more info if you need it.

No! When it was suggested that an online Press Release might be a good idea, it did not mean it was a good idea to have links in the press release linking to other websites.

Having a good reason to write a Press Release is great and once released that news and information is out there and can spread like wildfire. These releases are posted using online PR sites, such as www.prweb.com, www.prnewswire.com – this list goes on. But the main take away is that the content is not yours. It is not on your site. It is given to the PR sites to distribute freely. Since it is online, you want it written so that you, your website, is the main draw. You want to budget for the extra expense it can cost to add a link to your PR information and you want that link to be to your site! If it is really important to send the readers to another site for whatever reason, then do your best to have your web page linked to first in the article and then theirs in the next! Do yourself (and your site) that favor!

Also, good anchor text for the links/links can be invaluable here too – oops, another topic for another time – sorry! Enough for today! Gotta go tell some more clients “no”!!

Update To Twitter Abbreviations – What Does _ Stand for in Twitter

May 14th, 2009 by Lydia No comments »

Lots of people and businesses are using or incorporating the use of Twitter as part of their online routine. Many of you ask “what does this stand for on Twitter”, well, here are a few of the commonly asked for Twitter abbreviations and uses that you all have asked about:

RT – ReTweet

One uses this generally to suggest that another username tweeted the comment and you are re-tweeting for your followers to see too.

You can RT your own stuff too. Example:
RT @lydiafabry Twitter Abreviations Update: http://www.searchvisiblewebsites.com/blog/seoblog.html

An RT suggests that there was already a Tweet about this helpful web page. If the URL you point to is too long for the 140 spaces then there are tools to create shortened URLs, like Bit.ly (http://bit.ly/ ) and others.

OH = OverHeard

One uses this to suggest that they are not responsible for a certain comment they are putting on Twitter but that they simply overheard it from someone else. Generally it is overheard from physically hearing it not seeing it posted somewhere.

DM = Direct Message

The format is to use the letters DM then a space then the username instead of the @username to send a message that only the recipient can see. Example:
DM lydiafabry Don’t tell anyone I sent this!

And no one but I will see your message if you tweet that to me! You can also publically ask people to DM you with information that should stay private and not viewable by others.

Expressions used on Twitter and other “short” social media type areas:

LOL = Laugh Out Loud

LMAO = Laugh My Ass Off

OMG = Oh My God
OMFG = Oh My F%^&ing God

BTW = By The Way

Twitter, Verb or Noun, how is the language spoken?

It is official now, Twitter founders Biz Stone and Evan Williams publicly cleared up the proper way to speak Twitter. They tell us that Twitter is the noun and Tweet is the verb, so…

You can tweet on Twitter but you cannot, or should not, be twittering a tweet!

Need more Twitter tips, see Twitter Helpful Quick Tips from Search Visible Websites.

Online Branding – big brands vs. little brands vs. any brand

April 9th, 2009 by Lydia 5 comments »

General Definition:
Brand = Trade Name; A Name given to a Product or Service

Google’s Definition (aka Matt Cutts):
Brand = x + Trust, Authority, Reputation, PR, High Quality
where x = whatever name/names given to a product or service (as above)
Synonym for Brand = Known in your Niche

Reading posts and listening to interviews on the Google “Vince” update/changes released about a month ago has me shaking my head at the concerns of supposed favoritism towards “Big Brands” in the Google search results.

I see and hear things about companies having significant ranking drops after this update. Really?? Why?? Who is doing your SEO??

And, what do you mean by brand? I give some definitions above, but, as examples, to me, Nike is a brand, so is Adidas. Starbucks, Arm & Hammer, Kleenex and Ford are also brand names. But, at the same time, Running Shoes, Coffee, Baking Soda, Facial Tissue, Cars and so on are not brands – these are generic terms otherwise known as broad keywords. If, for example, you are not Nike and you do not own the company, the name or the product, but you sell Nike Shoes, are you one of those that lost some rankings? Did you out-rank www.nike.com for the keyword “Nike Shoes”?

Maybe, just maybe, a few quick logical suggestions will clear the air for those sites that were affected by ranking drops and get them to work at doing what they should have been doing all along and/or correct their misleading rankings.

It seems that the “Big Brands” were not affected by the Google “Vince” changes but that the “Small Brands” were affected. Let’s consider why or why not a site might have had ranking changes related to a brand:

1) A “big brand” is probably a “smart brand” because we categorize them as a “big” brand! They wouldn’t be “big” if we had never heard of their name or brand, would they?! A “big brand” is a big brand because they are known in their niche.
2) A “big brand” needs to use their brand so we know that name. If they didn’t then why would we know of that brand?
3) A new brand name is probably going to be the first to use that “new” name before anyone else if they expect it to become that brand. If they don’t use it first then they may lose the opportunity to be that brand as someone else may take that name.
4) To “use” your brand online means you will need to have the text version of your name/brand somewhere online – sorry, graphics are still not actually seen without a text-based alt tag! A smart brand will use that name/brand on their site. If they don’t mention their brand on their site then it’s quite likely no one will know that they are that brand.
5) And if that brand is really smart, they’ll actually own the domain name that has their brand name in it. It might be difficult for a “big brand” to be considered a “big brand” if someone else owned the domain name of that brand!
6) If you do not own that brand but you sell that brand, are you really the authority for that brand? Should you be?
7) Wouldn’t it just be possible that when Google algorithmically sets up certain criteria that affect a page’s rankings that they might be looking at the age of the page, the Page Rank and inbound links referencing that site page by name, notice how many sites or viewers refer to the site page, and see the domain name, word use, and more across the website pages? Do you think Google needs a checklist of sites that should rank over others just because they are a big brand? Should Google have a checklist of all brands? When does a “small” brand cross over to become a “big” brand so they could get on this list? If you really think those are questions that should be answered or discussed then I strongly recommend you start doing a little more research on how rankings are achieved!

The Google “Vince” update/change did not apply to brands specifically. It applied to how you use your words, when you use them, the associations with those words, who points to you using them, and who started using them first. It has been tested time and time again that one can make up a word and rank #1 for that word. Why wouldn’t they, why shouldn’t they. So, start your own brand and see. But you will still need to work hard at developing your information if you want that brand associated with a generic term as well? That’s what trust, authority, reputation, PR, high quality is all about.

I will let you in on a little secret. I did get one client who signed up for SEO Services with me years ago. First thing I noticed is that they didn’t rank for their own name and, their partners, affiliates and resellers all out-ranked them for that name. Well, it wasn’t surprising, they didn’t once mention their own name on their website. They only ever referred to themselves as “we”. Their partners, affiliates and resellers all mentioned them by name. It didn’t take much to turn that one around. They rank #1 for their name and other keywords too now! So, use your name, use the product name you sell or service, use your brand along with the broad keywords describing your product or service, work at becoming an authority, develop the trust, reputation, etc. and you will get your just deserts with rankings and hopefully decent conversions too!! And… you won’t be affected by silly little tweaks made by Google. Also… stop thinking Google is out to play favorites with certain sites when they may not really be deserved! Take your time and get to work rather than complain or blame.

Recalls and Product Safety for Search Engine Shopping Channels

March 11th, 2009 by Lydia No comments »

It’s been interesting setting out to understand how when an item is recalled, like in the case of several Four Paws dog toys, that 3rd party sellers or vendors can’t easily be stopped. Since we spend a lot of time online and after seeing a recent Fox news story update about the sad situation for Chai and Dan regarding the Four Paws pimple ball toy, we decided to see just how many of these toys remained online and through the main search engine shopping channels.

Fourpaws Recalled Dog Toy
We did find that all three of the top search engines, Google, Yahoo, and MSN (Live Search) had these products still listed in their products databases as of 03/10/2009. We also noticed Amazon had them too. We’ve email friends and connections (we’re lucky because we actually have a few good ones to call) and only one responded. Wait, did I say “good” friends!!! Actually both Yahoo and MSN friends responded back. Yahoo is waiting on the technical team to get back to him so we have to wait. But, MSN made an excellent suggestion. Our friend suggested going to their “webpage removal request” form and see what happens. We gave MSN all the info, links to items listed in their shopping lists and to Four Paws actual dog toys recall page. They wrote us back that help for this was better directed to their shopping FAQ page but we were unable to find anything that would work and no email form or address for this type of request. Nonetheless, all the items we told MSN about miraculously disappeared later that day from their shopping database. Yay!!

Google, well I’m sorry to say that our “friends” seem to respond to other more basic questions but not to ours, not sure why. I don’t want to think that they don’t care about our dogs?! I know they are currently in travel status so we’ll keep bugging them till we hear. – Actually, we are going to try their “webpage removal request” form too just for the heck of it.

As far as Amazon goes, we did send an email to customer service. Their response back was to go to their “Report a Community Rules Violation” form, which we did but have not heard back yet. We don’t have friends there, so maybe that explains it! [tick, tick]

Anyway, we’ll stay on this in hopes of figuring out why there isn’t anything special in place to report official recalled items, dog toys or other! We can easily report malicious or inappropriate web pages, why not dangerous or even deadly recalled products!!

Hey, if you guys know how to request product removals, please shoot us an email or comment! We would love to at least keep our dogs safe here!